

At this time, we do not offer returns. If there is an issue with your order, please contact us via our contact form or email us at hei@dkrayatna.com. We are committed to working with you to find a suitable solution. For more information, please refer to our Terms of Service.
We are a small independent business, and shipping costs reflect standard rates from Finland, as well as the realities of small-batch, low-volume shipping. Please note that customs procedures are outside of our control, and we cannot predict, influence, or reimburse customs-related charges or delays. If you experience any issues with your shipment, contact us via our contact form or email hei@dkrayatna.com. We are committed to finding a solution together. For more information, see our Refunds, Shipping & Tax page.
Refunds are considered if a product arrives damaged, defective, or incorrect, and are reviewed on a case-by-case basis. If there is an issue with your order, please contact us via our contact form or at hei@dkrayatna.com. We are committed to finding a suitable solution together. For more information, see our Refunds, Shipping & Tax page.
Many of our products involve handcrafted processes, such as screen-printing and tatreez embroidery. This means that minor variations in appearance or production timelines may occur. If you have special requests or questions, please reach out via our contact form or email hei@dkrayatna.com. We are happy to work with you to find a solution. Read more in our Terms of Service.








